Project Terms

Prior to commencement of the proofreading/editing work, the Client and I will agree, in writing (by email), the terms of the project:

• the medium in which the proofreading/editing service will be carried out (e.g. in MS Word, on PDF, on paper)

• how the material will be annotated (e.g. Track Changes in MS Word, BSI correction symbols on paper)

• the length of time required to complete the project, as advised by me

• a fee for the project, based on a quotation supplied by me, in writing (by email), following my evaluation of the material to be proofread/edited and the time frame required to complete the job

• any expenses (e.g. postage) that the Client will bear in addition to the costs of the proofreading/editing

• the date by which the material will be delivered by the Client to me

• the latest date by which the completed project will be returned, following my advice to the Client.

​

Please note that if, on receipt of the project to be worked on (or at an early stage), it becomes apparent that significantly more work is required than had been anticipated in the preliminary discussion/brief or from the sample supplied, I may renegotiate the fee and/or the deadline, or decline to carry out the work.

​

Quotations and Fees

A quotation for the work will be provided by me to the Client following my evaluation of a representative sample of the materials to be worked on, and a discussion with the Client as to what is required.

For projects estimated to cost more than €100, I ask clients for a non-refundable booking fee to secure a slot in my schedule. The fee is non-refundable but is deducted from the final invoice.
Once the Client and I have agreed the full fee, it is non-negotiable unless the Client extends the word count of the job or requests additional services. In this case, a revised quotation and job-completion date will be negotiated.  The Client will pay me a fee per 1,000 words in the original document, OR per hour OR an agreed flat fee for the project, as agreed in writing.
Unless otherwise agreed, I will supply the Client with an invoice immediately upon completion of the proofreading/editing project. Payment should be received within 14 days for full edits, and within 3 days for booking fees.
Unless otherwise agreed, the fee quoted is for one pass of a manuscript. Additional passes are new projects, the terms of which will be agreed separately.

​

CANCELLATION DURING THE PROJECT: If the Client cancels the work during the proofreading/editing project, I reserve the right to invoice for 100% of the agreed fee (less the booking fee).

CANCELLATION PRIOR TO PROJECT COMMENCEMENT:

​

• If the Client wishes to cancel with less than one week’s notice, I reserve the right to invoice for 100% of the agreed fee (less the booking fee).

• ​If the Client wishes to cancel with more than one week’s notice, the booking fee will not be refunded but no other charge will apply.

​

The booking-confirmation form is an agreement to the contract of services between me and the Client. By filling in the booking-confirmation form, the Client agrees to secure my proofreading/editing services for a specific and mutually agreed-upon project, at a specific and mutually agreed time. By filling in the booking-confirmation form, the Client confirms that they have read and agreed to the terms and conditions herein. From thereon, the terms of the cancellation policy (see below) apply. The booking is considered confirmed once the booking fee has been paid by the Client and received by me. The booking fee should be paid within 3 days of sending the booking-confirmation form to secure the slot in my schedule.

​

Cancellation Policy

Both the Client and I have the right to terminate a contract for services at any time if there is a serious breach of its terms. The Client is free to cancel a service for any reason by providing me with written notice (email); I must acknowledge this cancellation in writing (email) for this to be valid. I may cancel a service at any time for any reason by providing written notice (including email) to the Client. In the unlikely event that I cancel a service, I will provide a pro-rated refund of any overages of fees paid (including the booking fee).
If, in the unlikely event that the Client is touched by extraordinary or difficult circumstances that cause cancellation or delay (e.g. family crisis, illness, bereavement), the Client should contact me to discuss the terms of the cancellation policy. I aim to be fair and helpful at all times.

If I am touched by extraordinary or difficult circumstances that cause cancellation (e.g. family crisis, illness, bereavement), I will contact the Client in writing at the earliest opportunity and do my best to renegotiate the time frame of the project or find an alternative supplier of proofreading/editing services. The booking fee will be refunded.

​

Confidentiality

The nature and content of the work will be kept confidential and not made known to anyone other than the Client and its contractors without prior written permission. I will not, under any circumstances, upload the Client’s files to external websites or distribute them to third parties unless specifically authorized to do so, in writing, by the Client. I do, however, use Dropbox as a cloud storage system. See my Privacy Policy for how your data is protected.

Under the terms of the German Federal Data Protection Act 2009 (Bundesdatenschutzgesetz (BDSG)), the Client and I may keep on record such information (e.g., contact details) as is necessary. Either may view the other's records to ensure that they are relevant, correct and up to date.

​

Copyright

All content delivered to me by the Client for the proofreading/editing project is owned by the Client. In this respect, the Client agrees to hold me harmless from and against all claims, liabilities and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against them. Following payment of my invoice, any content created by me as part of the proofreading/editing process will become the copyright of the Client unless otherwise agreed.

​

Privacy Policy

I am a registered freelance proofreader and editor operating as Accorrect Proofreading and Editorial Services. I gather and use certain information about you in order to respond to your requests for information (e.g., my availability or a quote for editorial services); to allow me to contact you while an editing project is ongoing; enable certain functions on this website; better understand how visitors use this website.

​

The data I collect is used as follows: for my internal accounting processes (e.g., so I can invoice you) and so that I am compliant with my tax authority should it request an audit; to contact you in response to your query, order, quote or booking; to record your agreement to the terms and conditions of my editorial services. This data will not be used for marketing or promotion purposes. I will never lease, distribute or sell your information to third parties unless you give me written permission to do so, or I am required to do so by law. Because many of my customers and clients work with me more than once, I do not delete data unless specifically requested to do so.

​

You agree to receive from time to time promotional messages from me, by email. If you don't want to receive such promotional notices – please just notify me at any time.